Privacy Policy

Table of Contents

1. 1Information We Collect
2. 2How We Use Your Information
3. 3How We Share Your Information
4. 4Cookies and Tracking Technologies
5. 5Data Retention
6. 6Your Rights and Choices
7. 7Children's Privacy
8. 8Security
9. 9Changes to This Policy
10. 10Contact Us

BathEstimates.com ("we," "us," or "our") operates the website located at www.bathestimates.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services to connect with bathroom remodeling contractors. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We collect information you provide directly to us, information we collect automatically when you use our Site, and information from third-party sources.

Information You Provide

• Name, email address, phone number, and ZIP code when you request a free estimate
• Project type, timeline, and budget details you share in estimate request forms
• Business name, contact information, and service area when contractors apply to join our network
• Communications you send us via contact forms or email

Information Collected Automatically

• IP address, browser type, operating system, and referring URLs
• Pages viewed, links clicked, and time spent on the Site
• Device identifiers and cookie data (see Section 4)

• To match homeowners with up to three verified contractors in their area and facilitate appointment scheduling
• To process contractor certification applications and manage partner accounts
• To send transactional emails (estimate confirmations, appointment reminders, application status updates)
• To send marketing communications about our services, subject to your opt-out rights
• To analyze Site usage and improve our services, content, and user experience
• To detect, prevent, and address fraud, security incidents, and technical issues
• To comply with legal obligations and enforce our Terms of Service

We do not sell your personal information. We share information only in the following circumstances:

• With Contractors: When you request a free estimate, we share your name, phone number, email, ZIP code, and project details with up to three matched contractors so they can contact you.
• With Service Providers: We share data with vendors who help us operate the Site (email delivery, analytics, cloud hosting). These providers are contractually prohibited from using your data for their own purposes.
• For Legal Reasons: We may disclose information if required by law, court order, or to protect the rights, property, or safety of BathEstimates.com, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device.

• Essential Cookies: Required for the Site to function (session management, security). Cannot be disabled.
• Analytics Cookies: Help us understand how visitors use the Site (e.g., pages visited, time on site). We use aggregated, anonymized data only.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality. For more detail, see our Cookie Policy.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Estimate request data is retained for 24 months. Contractor application data is retained for the duration of the partnership plus 36 months. You may request deletion of your data at any time (see Section 6).

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the link in any email we send, or by contacting us at [email protected].
• California Residents (CCPA): You have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at [email protected].

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include TLS encryption for data in transit, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on the Site. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: